We collect information about how you use our website, what pages you view, as well as billing and contact information if you purchase a license from our online store. We will ask for contact information for free-trial activations. We also collect information about Haystack Software license activations for the purposes of advertising promotions and licensing enforcement. The usernames, passwords, server names and configuration settings in our software are not collected or transmitted to Haystack Software.
We will use contact information to email purchase receipts, software update notifications, security update notifications as well as a few helpful emails to get started with the software. We also may occasionally send out a promotional email. Nothing more than once per month and all promotional emails will have a link allowing to opt-out of all future emails.
We will not disclose your email address, or other personal information, to anyone unless we reasonably believe it is necessary to comply with a subpoena, court order, law, or regulation. We may disclose your personal information or file data to the extent required to fulfill our legal obligation.
All personal information is collected via HTTPS secure communication and is kept in a secure database that is not subject to any unauthorized usage.