Arq® Blog

Amazon Glacier Pricing Explained

UPDATE 3 February 2017: Amazon Web Services has replaced their confusing retrieval pricing with straightforward per-GB pricing. Read the AWS blog post and our blog post about it.

For a full explanation of Glacier pricing check out our AWS Glacier Pricing article.

Arq is our Mac backup app that backs up your files to your own Amazon Glacier account.

Backing up to Glacier is very popular because the storage cost is only $.01/GB per month! If you have, say, 100GB of files, it would only cost $1/month to store them in Glacier.

But Amazon Glacier pricing can be complex. The storage cost is $.01/GB per month, but there’s also data-transfer-out fees and a “data restore fee”. People sometimes find Amazon Glacier pricing confusing, especially when it comes to restoring (downloading) your files. In this essay I hope to make the restore costs much clearer.

Amazon Glacier Pricing for Retrieval

For this example we’ll use the “US East” region Amazon Glacier pricing (other regions cost slightly more).

Restoring a file from Glacier is a 3-step process. First you issue a Glacier restore request for an object. Then you wait approximately 4 hours for the object to become available for download. Then you download it.

Requesting that an object be made available for download costs $.05/1000 requests, and data transfer out of Glacier is $.12/GB with the first 1GB free each month.

You can restore up to 5% of your Glacier data for free each month, prorated daily. For example, if you’ve backed up 100GB of files to Glacier, you can restore 5GB for free each month — 160MB each day.

Data Restore Fee

If you exceed the 5% in a month, Amazon charges a data restore fee. This is where it gets confusing. Amazon’s description of the data restore fee is complex. Put more simply, the data restore fee is equal to the total size (in GB) of the object(s) requested, multiplied by $7.20, divided by 4 hours, minus the prorated 5% free tier.

There’s one other quirk about this data restore fee: It’s only incurred once for the entire billing month. If you request objects from Glacier and incur a data restore fee of, say $5, you could continue requesting objects from Glacier for the rest of the month at that rate (or slower), and the charge on your bill for that month will be $5. But if, during some other hour in that month, you request objects at a rate that equals a data restore fee of, say, $6, the charge at the end of the month will be $6.

Cost vs Speed

If you requested all 100GB of your Glacier data all at once, the data restore fee would be substantial! But in practice that isn’t realistic. For one thing, you probably can’t download 100GB of data very quickly. A 10 megabit/second ISP connection would allow downloading of about 3.6GB/hour; 100GB would take 27 hours to download, so there’s no need to ask Glacier to make all 100GB available in 4 hours.

The best way to download from Glacier is to request only what you can download in the next 4 hours, and repeat every 4 hours as necessary while you download objects as they become available for download.

Arq is an Amazon Glacier client that manages the Glacier retrieval cost for you. When you restore your files from Arq Glacier backups, you first select a transfer rate, and Arq’s Amazon Glacier calculator calculates the data restore fee (labeled “peak hourly request fee”) for you.

If you change the download rate, Arq updates the cost estimates.

When you click “Restore”, Arq begins requesting objects, and continues until it has requested the amount of data that would take 4 hours to download at the rate you’ve chosen. After 4 hours have elapsed, it begins requesting another 4 hours’  worth of objects, and simultaneously begins downloading objects that are becoming available. It continues this pattern until all the files have been downloaded.

You’re In Control

The great thing about Amazon Glacier is that you’re in control of your data. Your data are in your own Amazon account.

If/when it comes time to restore, you can choose the rate at which you want to restore your files, choosing a balance between speed and cost.

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"Best backup solution? @arqbackup with your choice of cloud provider. Great program!! Always helpful when I have questions also. Great support!" @Tony_Simek Feb 5, 2021

"Just used @arqbackup for my first real world restore, which saved me hours of rework. Would recommend." @jonathon Nov 14, 2020