Release Notes for Arq Backup Version 7.1.12

Release Notes for Arq Backup Version 7.1.11

March 1, 2021

Improvements

• Improved efficiency of querying for B2 file lists.
• Improved memory management.
• Added a workaround for random "Operation canceled" errors from SharePoint.
• Changed adding a folder-type storage location to use the path on disk instead of using the disk identifier. If you're backing up to a virtual filesystem (e.g. pCloud Drive) its disk identifier changes with every reboot. This change mitigates that.

Fixed Issues

• Fixed an issue where ArqMonitor could return an authentication error after user sets app password in Arq.
• Fixed an issue where, for all-drives backup plans, Arq wouldn't always match up disk identifiers with existing backup records, resulting in more than 1 folder of backup records.

Release Notes for Arq Backup Version 7.1.8

February 23, 2021

Fixed Issues

• Added Hong Kong AWS region.
• Allow any entry for UNC path when adding a network volume.

Fixed Issues

• Changed CPU slider appearance to fix an issue where the top of it wasn't visible.
• Fixed an issue that could cause a 'buffer too small' error when initializing the database for some Arq 5 data.
• Fixed file permissions issue on agent log files.

Release Notes for Arq Backup Version 7.1.7

February 17, 2021

Fixed Issues

• Don't display storage class choices when using a non-AWS S3 storage location.
• Fixed an issue where Arq would still apply username and/or password to the SMTP session even if the authentication type was set to 'none'.
• Fixed an issue where Arq didn't recognize full disk access when user home directories have been relocated.
• Retry on "protocol wrong type for socket" (EPROTOTYPE) error.
• Fixed an issue where entering an Arq Premium license code for an account with a + in the email address would result in 'account not found' error.

Release Notes for Arq Backup Version 7.1.6

February 13, 2021

Fixed Issues

• Fixed an issue where restoring from an older backup record (created by Arq 5) within a backup set adopted by Arq 7 that was moved/copied from a different storage location type could result in object not found errors.
• Stopped unnecessary creation of APFS snapshots when removing unreferenced objects.
• If a volume is unmounted during remove-unreferenced-objects, don't abort.
• Fixed an issue where, if the backup plan's "include file lists in activity logs and email reports" option is checked, Arq writes "uploading" to the activity log for files that may not actually be uploaded.
• Added documentation tweaks/improvements.
• Added logging to clarify why a given object has been uploaded.

Release Notes for Arq Backup Version 7.1.5

February 7, 2021

Fixed Issues

• Fixed issues with displaying correct license information in the preferences window for lifetime licenses.

Release Notes for Arq Backup Version 7.1.4

February 2, 2021

Improvements

• When adding an S3-compatible storage location, there's now a field to specify a region other than 'us-east-1' for querying for the list of buckets, in order to support region names needed by Scaleway.

Fixed Issues

• Fixed an issue where, if there were errors importing Arq 5 settings, Arq showed "errors" instead of the actual error messages.
• Fixed an issue where files/folders with names containing special characters that were unselected in an Arq 5 backup folder were not correctly unselected when settings were imported into an Arq 7 backup plan.

Release Notes for Arq Backup Version 7.1.3

February 2, 2021

Fixed Issues

• Fixed display issues in the preferences window when a "lifetime" license code is in use.

Release Notes for Arq Backup Version 7.1.1

February 2, 2021

Official Arq 7 Release

More power, more security, more storage savings, more Mac-native.

Perfect backups

We worked with Apple to get native APFS snapshot support into Arq 7.

APFS snapshots mean Arq can create perfectly consistent backups of your files every time.

If you're modifying your files as they're being backed up, it won't affect the backups.

More power

• Run multiple backup jobs in parallel
• Scans and uploads files in parallel for faster throughput
• Only scans changed files/directories after the initial backup (uses filesystem events to detect changes on macOS and Windows)
• Uses new data format which eliminates the need for reading metadata before browsing/downloading from backups.
• Auto-mounts network shares on Mac for reliable backup of NAS data
• You can limit the scheduled backups to certain days of the week
• You can limit transfer rate to certain times of the day at certain days of the week
• Powerful new rules for selecting which files and folders are included and excluded from backup
• Time-based retention rules in addition to budget-based rules
• Optionally keep deleted files in subsequent backups for easy locating of deleted files
• Get alerts when no backups have occurred for days

More secure

• Set a password on Arq 7 to prevent others from opening Arq and deleting backups.
• Uses SHA256 for checksums instead of SHA1.

More storage savings

• Arq 7 can back up to AWS Glacier Deep Archive. Store your backups there for $0.99/TB per month.
• Arq 7 can back up to Google Cloud Archive. Store your backups there for $1.230/TB per month with instant access to backups..

More Mac-native

Arq 7 is fully compatible with macOS Big Sur and runs natively on Apple Silicon M1 Macs as well as Intel Macs.

Arq Premium subscription option

All the features of Arq 7 plus:

• 1 TB storage included
• Up to 5 computers
• Simpler configuration
• Secure web access to your backups
• $5.99/month or $59.99/year (extra storage billed at $.00599/GB per month)

Release Notes for Arq Backup Pre-Release Version 7.0.0.103

January 28, 2021

Fixed Issues

• Fixed an issue in the "back up and validate" function that could cause "unknown or missing error information" error when a backup-metadata pack file has gone missing.

Release Notes for Arq Backup Pre-Release Version 7.0.0.102

January 28, 2021

Improvements

• Added Back Up and Validate function that checks existing data for correctness.

Fixed Issues

• Added a workaround for a OneDrive bug where the API sometimes returns fewer bytes than requested.

Release Notes for Arq Backup Pre-Release Version 7.0.0.98

January 23, 2021

Fixed Issues

• Write to the activity log the names of all "unknown" objects found during database initialization.

Fixed Issues

• Fixed an issue which could cause "Error: missing backup information" during backup set initialization if a directory has the same name and the same ACL information as its parent directory.
• If an active backup plan's backup set data is expanded in the Arq window and the active backup plan is removed (and along with it the encryption password), prompt for the encryption password if the user then attempts to browse the backup set data.
• Fixed an issue where the bytes-uploaded amount didn't include packed data in some cases.
• Fixed an issue that could cause excessive memory usage when restoring a very large single file.

Release Notes for Arq Backup Pre-Release Version 7.0.0.94

January 20, 2021

Fixed Issues

• When logging an error because Arq is using a network interface excluded by the backup plan's settings, use the network interface's display name instead of its internal name.
• Truncate the search result path in the middle so that the beginning and end are visible.
• Fixed an issue which could cause an erronous "failed to load Arq 5 settings" message on first launch if there were no Arq 5 configuration files present.
• Fixed an issue which caused object-not-found errors when restoring from Google Drive backups created by Arq 5.19.2 or later.

Release Notes for Arq Backup Pre-Release Version 7.0.0.92

January 16, 2021

Fixed Issues

• Fixed the excludes count shown in the main window when drives are excluded in an all-drives backup plan.
• Added checks for unexpected null data in backups.

Release Notes for Arq Backup Pre-Release Version 7.0.0.91

January 13, 2021

Improvements

• Show the current version in the update-available dialog.
• When adding a Wasabi compatible storage location, attempt to get the list of buckets and prompt the user to select one or create a new one. If list-buckets permission is denied, prompt the user to enter the bucket name.
• When adding an S3-compatible storage location, attempt to get the list of buckets and prompt the user to select one or create a new one. If list-buckets permission is denied, prompt the user to enter the bucket name.
• Return a clearer error message when an error occurs sending email as part of a backup activity.

Fixed Issues

• Ignore /System/Library/CoreServices/backupd.bundle/Contents/Resources/StdExclusions.plist which doesn't seem to be used by Time Machine anymore.
• Fixed typo in the help documentation.

Release Notes for Arq Backup Pre-Release Version 7.0.0.89

January 7, 2021

Fixed Issues

• Fixed an issue where Arq would rescan all volumes for an all-drives backup plan if the list of drives being backed up changes.
• Fixed an issue where Arq would retry indefinitely when adding an S3-compatible storage location if the storage location was unreachable.
• Modiifed the 'Load More...' source-list items to give more feedback once clicked to indicate that they're busy loading more.

Release Notes for Arq Backup Pre-Release Version 7.0.0.88

January 7, 2021

Fixed Issues

• Made the columns in the edit-backup-plan folder list resizable.
• Updated the installer pkg file to prevent M1 Macs from prompting for Rosetta 2. (Arq is a universal app and doesn't require Rosetta 2.)
• Fixed an issue where sometimes exclude rules weren't being applied. Removed /Volumes from the default set of excludes.
• Fixed an issue where, if you upgrade from a selected-items Arq 6 backup plan to Arq 7, do a backup, then change the backup plan to all-drives, the subsequent backup records would get attached to a random folder.
• Added a workaround for SFTP servers that don't correctly implement the SFTP protocol (they ignore the overwrite flag in the SFTP rename function).

Release Notes for Arq Backup Pre-Release Version 7.0.0.86

January 4, 2021

Fixed Issues

• Fixed an issue where some volumes mounted by a logged-in user in the Finder weren't being recognized by Arq Agent.

Release Notes for Arq Backup Pre-Release Version 7.0.0.83

December 30, 2020

Fixed Issues

• Fixed an issue where user-mounted remote volumes weren't being recognized by Arq Agent, leading to 'volume not found' errors at backup time.
• Fixed an issue where the Arq 5 preferences setting 'Use Infrequent Access storage class for non-Glacier objects' for AWS storage locations wasn't being carried forward to Arq 7 settings.

Release Notes for Arq Backup Pre-Release Version 7.0.0.82

December 22, 2020

Improvements

• Added "Automatically keep Arq up to date" checkbox and "Check for Update" button to the preferences window.
• Added "Send crash reports" checkbox to the preferences window.
• Check for invalid S3-compatible server URL and display a more helpful error message.

Fixed Issues

• Fixed an issue that could cause an added S3 storage location to display as "S3-Compatible" instead of S3.
• Fixed an issue that could cause "missing error information" messages when a volume is not found at backup time.
• Fixed an issue that could cause "object not found" errors during validation for a backup set that was created by Arq 5 and imported into an early version of Arq 6.
• Fixed an issue where Arq Agent didn't detect a previously-attached disk being mounted.

Release Notes for Arq Backup Pre-Release Version 7.0.0.72

December 16, 2020

Improvements

• Added Wasabi us-central-1 region.

Fixed Issues

• Fixed an issue where Arq 7 wasn't reusing pack files cached by Arq 6.
• If file disappears while Arq is backing up, do not log it as an error.
• Fixed an issue where Arq could report no backups for 'n' days because the backup plan was run but no new backup record was saved because no changes were found.
• Fixed an issue which could cause a 'buffer too small' error when backing up a directory with an enormous number of files.
• Fixed misspelling of "Activity".

Release Notes for Arq Backup Pre-Release Version 7.0.0.70

December 11, 2020

Fixed Issues

• Fixed an issue that could cause "output buffer length is too small" errors for some data sets.
• Fixed an issue which could cause a "No such file or directory" error when you choose a UNC folder via the Add Other... button to add to a backup plan.
• Fixed an issue that could cause excessive RAM usage when searching active backups.

Release Notes for Arq Backup Pre-Release Version 7.0.0.66

December 7, 2020

Improvements

• Includes universal binaries for Apple Silicon and Intel.

Fixed Issues

• When browsing an SFTP storage location, if the SFTP server's fingerprint has changed, offer to accept the new fingerprint.
• Retry when SFTP server returns error 4 ("failure") for creating directory.
• Fixed an issue that could cause "unable to uncompress data" error when restoring from Arq 5 backups.

Release Notes for Arq Backup Pre-Release Version 7.0.0.60

December 5, 2020

Fixed Issues

• Fixed an issue that could cause very large RAM consumption when initializing Arq's internal databsae from backup data that includes directories with hundreds of thousands (or more) files within 1 directory.
• Reduced the latency of filesystem change notifications to improve granularity and reduce rescanning.
• Ignore .DS_Store files found in backup data (can happen if someone browsed the data with the Finder).
• Improved performance of caching B2 item IDs.
• Use locale settings when formatting thousands separators in data sizes.
• Fixed path issues when restoring to a UNC volume.
• Fixed an issue where selected WiFi networks and network interfaces from Arq 5 settings weren't being imported.
• Fixed an issue where the SMTP password from Arq 5 settings wasn't being imported.

Release Notes for Arq Backup Pre-Release Version 7.0.0.55

November 30, 2020

Fixed Issues

• Fixed an issue that could cause large memory consumption when initializing the internal database from backup records that contain lots of errors.
• Streamlined memory management when reading backup metadata.
• Fixed an issue where ignored paths within an Arq 5 backup folder '/' were being ignored when reused in Arq 7.

Release Notes for Arq Backup Pre-Release Version 7.0.0.54

November 30, 2020

Improvements

• Added a preference checkbox to enable/disable animation of the menubar icon.
• Improved performance applying exclusion rules of the form *text, text*, and *text*.

Fixed Issues

• Fixed a crash on macOS 10.11 when closing the edit-all-drives dialog.
• Fixed an issue that could cause old activity logs to be deleted.
• Fixed issues with reusing Arq 6 backup plans that backed up to AWS with STANDARD_IA or ONEZONE_IA storage class.
• When deactivating the license, leave non-Arq Premium backup plans in place.

Release Notes for Arq Backup Pre-Release Version 7.0.0.52

November 23, 2020

Fixed Issues

• Fixed an issue which prevented backups from resuming when a manual pause interval elapses.

Release Notes for Arq Backup Pre-Release Version 7.0.0.51

November 21, 2020

Fixed Issues

• Fixed import of Arq 6 backup plans for AWS STANDARD_IA and ONEZONE_IA storage classes.
• Fixed issues regarding adding the same folder multiple times with different storage classes to an AWS backup plan.
• Added validation of entered from-time and to-time values for scheduled transfer rate limit.

Release Notes for Arq Backup Pre-Release Version 7.0.0.50

November 19, 2020

Fixed Issues

• Fixed an issue which could cause backup to get "stuck" and fail to complete.

Release Notes for Arq Backup Pre-Release Version 7.0.0.49

Improvements

• Reduced file/directory scanning needed when a file at or near the top of the folder tree changes.

Fixed Issues

• If some Arq 5 backup records can't be found, don't fail the backup; proceed with the information available.

Release Notes for Arq Backup Pre-Release Version 7.0.0.47

Fixed Issues

• Run the preflight script (if any) before checking for connectivity to the storage location.
• Fixed an issue where SFTP port was shown formatted with thousands-separator in edit-SFTP-parameters dialog.
• Fixed an issue where Arq 5 SFTP storage locations with private key passphrase weren't being migrated correctly into Arq 7.

Release Notes for Arq Backup Pre-Release Version 7.0.0.46

November 5, 2020

Fixed Issues

• Fixed an issue that could 'item not found in cache' errors during backup to Amazon Drive.
• Fixed an issue that could 'item not found in cache' errors during backup to Google Drive.
• Fixed an issue that could cause 'storage location not found' error when creating a new backup plan and adding a storage location as part of that process.

Release Notes for Arq Backup Pre-Release Version 7.0.0.45

November 4, 2020

Improvements

• Modified Arq's internal database initialization logic to load every possible existing object instead of ignoring any backup record that's missing 1 or more objects.
• Write the before and after size to the activity log when removing unreferenced objects.

Fixed Issues

• Fixed an issue that could cause 'invalid key set' errors when reusing a backup set that was created by Arq 4 or earlier and for which the encryption password was modified by Arq 5.
• Fixed an issue that could cause the 'deleting backup records' dialog to randomly reappear after deleting backup records has finished.

Release Notes for Arq Backup Pre-Release Version 7.0.0.42

October 26, 2020

Improvements

• Reduced memory consumption when loading internal database for adopted backup set.

Fixed Issues

• Fixed a crash that could occur when browsing caching metadata for Arq 5 backup records.
• Fixed an issue where Arq was using DIGEST-MD5 SMTP authentication when the user chose CRAM-MD5.

Release Notes for Arq Backup Pre-Release Version 7.0.0.40

October 26, 2020

Improvements

• Added a split pane to the edit-all-drives-backup-plan window.

Fixed Issues

• Fixed a resizing issue in the edit-all-drives-backup-plan window where the table view did not resize.
• Fixed an issue that could cause next backup time to be calculated incorrectly for weekly backup schedules.
• Fixed an issue that could cause 'File exists' errors when backing up to/from an SMB network share.
• When restoring from backup data created by Arq 5, if an index file is missing, recreate it from the corresponding pack file.
• Fixed an issue which could cause incorrect next-backup-time calculation for weekly backup schedules.
• Fixed an issue where Arq wasn't being updated with agent activity when an app password has been set.
• Fixed issues with the verify Arq Premium account dialog.

Release Notes for Arq Backup Pre-Release Version 7.0.0.39

October 20, 2020

Changes

• Show scanned/uploaded numbers to ArqMonitor's menu for each backup plan currently backing up.
• Show last backup date and next backup date in ArqMonitor's menu for each backup plan not currently backing up.
• If activity log view is scrolled to the bottom, keep it scrolled to the bottom as text is appended to the log.
• After backup, delete any backup folders that no longer contain any backup records.
• When a backup folder is selected, show the path on the right.
• Use Apple's network reachability API (instead of reading an HTML page from www.arqbackup.com) to check if the storage location is available.
• Show the number of requested objects in the status message when restoring from Glacier.

Fixed Issues

• When editing a backup plan, populate the SMTP password field with the existing value.
• When editing an SFTP storage location's parameters, populate the password and private-key fields with the existing values.
• Fixed an issue which could cause "unique constraint" errors when Arq loads its internal database.
• Fixed an issue which could cause excessive RAM usage when querying Google Drive for a folder listing.

Release Notes for Arq Backup Pre-Release Version 7.0.0.38

October 13, 2020

Changes

• Check for Arq app updates every 72 hours instead of every 24 hours.

Fixed Issues

• Fixed an issue that could cause errors with "missing error information" when loading Arq's internal database from backup data created by Arq 5.

Release Notes for Arq Backup Pre-Release Version 7.0.0.37

October 13, 2020

Improvements

• Added an option to delete either the selected backup record or the selected plus all older backup records.

Fixed Issues

• Fixed an issue that prevented access to backups with correct encryption password if that encryption password contained special characters.
• Fixed an issue where SMB volumes weren't being properly rescanned for changes in some cases.
• Fixed an issue where backup set database initialization would not stop immediately if the user clicked Stop.
• Fixed a typo in the documentation.

Release Notes for Arq Backup Pre-Release Version 7.0.0.32

October 12, 2020

Improvements

• Added an option to the backup plan "Include list of uploaded files in activity logs and email reports."
• Dramatically reduced the amount of time needed to load Arq's internal database when adopting or validating a backup set.
• Display the total number of backup records when initializing Arq's internal database.
• Added a feature for entering the number of minutes to pause backup activity.

Fixed Issues

• Fixed an issue where the no-sleep assertion wasn't removed at the end of the backup activity if the backup plan was set to keep the computer awake.
• Fixed an issue that could cause missing-object errors during database initialization for backup sets that include Glacier backup data created by Arq 3.
• Fixed an issue that could cause missing-object errors during database initialization for backup sets using Glacier that were originally created by Arq 3 and later added to by Arq 5.
• Fixed an issue where restoring from a backup of NAS data resulted in files readable only by root.
• Fixed an issue that could cause the scanned/uploaded counters to reset during backup.
• Fixed the count of excluded items in the UI to include excluded drives in an all-drives backup plan.
• Fixed an issue where the total bytes number shown for restore activities was double the actual value.

Release Notes for Arq Backup Pre-Release Version 7.0.0.31

October 7, 2020

Fixed Issues

• Fixed an issue with the installer that cause the installer to fail if no existing Arq processes were running at the time.

Release Notes for Arq Backup Pre-Release Version 7.0.0.30

October 7, 2020

Improvements

• More-consistent error messages for "Operation not permitted" errors.
• When manually paused, show 'Paused' for each backup plan's status in ArqMonitor's menu.

Fixed Issues

• Fixed an issue where Arq wasn't reading from its APFS snapshot in some cases, causing "No such file or directory" errors.
• Fixed an issue where manual pause wasn't totally pausing all activity.
• Fixed an issue which could "Operation not permitted" error when browsing to add a folder or exclude items within a folder.

Release Notes for Arq Backup Pre-Release Version 7.0.0.29

October 7, 2020

Improvements

• Minor UI fixes/enhancements.
• Minor help text fixes/enhancements.

Fixed Issues

• When adding a Wasabi storage location and choosing an existing bucket, use the correct region for the bucket.
• Fixed an issue that could cause ArqMonitor to crash when receiving activity updates from agent.
• Fixed the "invalid password" error when pausing activity from Arq Monitor if an app password has been set.
• Fixed issues with next-backup-time calculation for weekly schedule.

Release Notes for Arq Backup Pre-Release Version 7.0.0.27

October 3, 2020

Improvements

• Display amount of file data scanned and and amount of (compressed, de-duplicated) backup data uploaded when backing up.
• Improved scanning performance.

Fixed Issues

• Fixed issues that occurred when the user connected to multiple backup sets (from different storage locations) that had the same UUIDs.

Release Notes for Arq Backup Pre-Release Version 7.0.0.24

September 30, 2020

Improvements

• Show number of files as well as size in backup-record view.
• In backup-record view, if file was deleted but kept in subsequent backup records due to backup plan setting, show 'Deleted/Kept' in the 'Change' column.
• Added a prompt for choosing the hidden "appdata" folder when adding Google Drive as a storage location.
• Changed backup plan default to not keep deleted files in subsequent backup records.

Fixed Issues

• Fixed an issue where Arq didn't properly rescan all folders when the backup plan changed.
• Fixed an issue where Arq was deleting old activity logs.

Release Notes for Arq Backup Pre-Release Version 7.0.0.23

September 28, 2020

Fixed Issues

• Fixed an issue which could cause "The data couldn't be read because it isn't in the correct format" error when Arq 7 is interrupted while migrating encrypted Arq 6 backup records and then restarted.
• Fixed an issue which could cause "insert failed; packed blob already exists but with different attributes" errors when loading Arq's backup set database.
• Fixed an issue which could cause backup to stay paused when a time-of-day pause window has elapsed.

Release Notes for Arq Backup Pre-Release Version 7.0.0.22

September 26, 2020

Fixed Issues

• Fixed an issue which could cause re-uploading of data when using OneDrive backup data that was created by Arq 5.

Release Notes for Arq Backup Pre-Release Version 7.0.0.21

September 25, 2020

Improvements

• Added a dialog to guide the user through granting full disk access to Arq.

Release Notes for Arq Backup Pre-Release Version 7.0.0.20

September 24, 2020

Improvements

• Format the number in the 'Total stored bytes' message using the computer's region.
• Improved the layout of the + and - buttons bottom left.
• If agent restarts (e.g. because it auto-updated), restart any backup plan that was in progress.
• Added a workaround to avoid re-uploading of packed objects when creating a new backup record given existing backup records created by Arq 6.

Fixed Issues

• Fixed an issue that could cause excessive memory usage when backing up user-mounted volumes, e.g. FUSE volumes.

Release Notes for Arq Backup Pre-Release Version 7.0.0.17

September 21, 2020

Improvements

• When adopting an Arq 5 backup plan, set the name to 'To AWS Virginia' etc, similar to the destination information Arq 5 showed, instead of 'Backup Plan'. (Arq 5 had no feature for naming backup plans.)
• Display a more helpful error message when Arq is unable to connect to Arq Agent, or Arq Agent had an error initializing.
• Added a 'Release Notes' item to the Help menu.

Fixed Issues

• Fixed an issue where Arq Agent wasn't respecting the time window for the fixed transfer rate.
• If a drive is excluded in the all-drives backup plan, don't back it up.
• If a drive is the "storage location" for an all-drives backup plan, don't back it up.
• Fixed an issue that caused 'invalid XattrSet header' errors when backing up a user-mounted volume, e.g. a mounted DMG or a FUSE volume.
• Increased the timeout when connecting to ArqAgent.
• Moved to a macOS Catalina build machine to work around broken Big Sur beta code signing that produces packages that won't install on OS X 10.11.

Release Notes for Arq Backup Pre-Release Version 7.0.0.13

September 18, 2020

Improvements

• Added + and - buttons bottom left in the main window to duplicate the functions available via the menu.
• Added 'show hidden files' checkbox to edit-backup-folder-plan dialog.
• Sort files case-insensitive when selecting a folder to add to a backup plan.
• Removed the gray shadow around the B2 icon (visible in dark mode).

Fixed Issues

• When enumerating backup folders, ignore .DS_Store files (in case the user browsed the backup data in the Finder and macOS created .DS_Store files).